Frequently Asked Questions
Find answers to common questions about our services. For more help, contact our support team.
Gentle Hands offers a range of home healthcare services including nursing care, online doctor consultations, medication delivery, lab tests with home sampling, and health record management.
You can easily book our services through our mobile app or website. Simply select the service you need, choose a convenient time slot, and confirm your booking.
Yes, all our nurses and doctors are qualified and licensed professionals with experience in providing home healthcare services.
Absolutely. We prioritize the security and confidentiality of your health records. Our platform uses advanced encryption and adheres to strict privacy regulations.
Depending on availability, we strive to accommodate same-day appointments for urgent healthcare needs. Please check our app or contact our customer support for assistance.
After receiving your prescription, we arrange for the medications to be delivered directly to your doorstep, ensuring timely and convenient access.
Currently, Gentle Hands operates in Lahore. We are continually expanding our service areas to reach more communities.
You can reach our customer support team through the app, website, or by calling 0314 6351751. We’re available 24/7 to assist you with any questions or concerns.